Data Protection

Bit Jelly's Privacy Policy

Your personal information is as valuable to us as it is to you. This Privacy Policy clearly explains how your data is collected, used, and kept secure.

Last Updated: January 2026
SSL 256-bit
Encryption
0 Shares
Not Sold to Third Parties
Complete
Data Privacy
24/7
Support Assistance

1 Introduction

Bit Jelly (https://bitjelly.pro) is an online gaming platform serving players in Bangladesh and internationally. We believe every user's Privacy a fundamental right. This Privacy Policy ("Policy") explains what types of information Bit Jelly collects, how that information is used, and the steps we take to protect it.

By creating an account or using the services on Bit Jelly, you Privacy Policy you agree. This policy is part of our Terms and Conditionsapplies alongside this document. We recommend reading both together.

Bit Jelly never sells your personal information to third parties. Your data is used solely to provide services and meet legal obligations.

2 What information do we collect?

Bit Jelly collects two types of information — directly from you and automatically through your browsing activity.

Types of Data How it is collected Example
Identity Information At the Time of Registration Name, date of birth, national ID number
Contact Information Registration & Verification Email address, phone number, physical address
Financial Information Payment Transactions Payment method, transaction history
Technical Information Automatically IP address, browser, and device information
Usage Data While Using the Platform Gaming history, login times, preferences

We only collect information that is necessary to provide our services. No excessive or irrelevant data is requested.

3 How Is Your Data Used?

Bit Jelly uses your information for the following purposes:

  • Account Management: To verify registration and login, and to keep your account secure.
  • Identity Verification (KYC): To verify user age and identity in compliance with international regulations.
  • Financial Transactions: For processing deposits, withdrawals, and payments.
  • Service Improvement: To analyze your preferences and deliver a better gaming experience.
  • Customer Support: To resolve issues and provide support.
  • Promotions & Offers: To send you bonuses and special offers with your consent.
  • Legal Obligations: To meet regulatory requirements and prevent fraud.

You can opt out of marketing emails or notifications at any time. Manage your subscription preferences in your account settings or contact our support team.

4 Data Storage & Protection

Bit Jelly employs industry-leading technology to protect your data. Our servers operate in compliance with international security standards.

  • SSL/TLS Encryption: 256-bit SSL encryption is used for all data transfers.
  • Database Security: Stored data is kept in encrypted format.
  • Access Control: Only authorized personnel are permitted to access specific data.
  • Regular Audits: Security measures are reviewed and updated on a regular basis.
  • Firewall Protection: Advanced firewalls are active to block unauthorized external access.

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law.

No organization can guarantee 100% security on the internet. However, Bit Jelly takes every precaution possible and will promptly notify users in the event of any security incident.

5 Who Is Your Data Shared With?

Bit Jelly never sells your personal information. Limited data sharing may occur only in the following circumstances:

  • Payment Providers: Only the financial information necessary to process payments via bKash, Nagad, Rocket, and similar services is shared.
  • Identity Verification Services: With approved verification providers as part of the KYC process.
  • Legal Authorities: Required information is disclosed when a legally binding order is received from a court or government authority.
  • Technology Partners: Trusted technology providers may process limited data to keep the platform running.

All third-party partners of Bit Jelly are strictly Privacy required to comply with our standards. They may not use your data for any other purpose.

6 Cookies Policy

The Bit Jelly website uses cookies to enhance your browsing experience and ensure security.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language and preferences.
  • Analytics Cookies: Used to analyze site usage and drive improvements — fully anonymized data.

Most browsers allow you to control or delete cookies. However, disabling cookies may affect certain features of the platform.

7 Your Data Rights

You have full control over your personal data at Bit Jelly. You may exercise the following rights at any time:

Right to Access Data

You have the right to know and view what information we hold about you.

Right to Correct Data

Contact support to correct any inaccurate or outdated information.

Right to Delete Data

You may request deletion of your data by closing your account.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data to download at any time.

Right to Object

You can object to marketing communications or to specific uses of your data.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8 Minor Protection

Bit Jelly strictly does not serve anyone under the age of 18. We do not knowingly collect or store any information from minors.

If we find that data from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. If you have any concerns, parents and guardians are encouraged to contact us.

9 Policy Changes

Bit Jelly this Privacy Policy may be updated at any time. If changes are made:

  • This page will be updated with a new date when changes are made.
  • For significant changes, a notice will be sent to your registered email address.
  • You may also be notified via pop-up notifications when you log in to the platform.

Continuing to use Bit Jelly after any changes means you accept the new Privacy Policy will be considered accepted.

10 Contact

This Privacy Policy For any questions, concerns, or data-related requests, please contact us:

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Support Hours: 24 hours a day, 7 days a week.

For more general questions, visit our FAQ page View.

We are committed to protecting your privacy

How your information is protected at Bit Jelly

Encrypted Connection

All data transmitted while you use Bit Jelly is protected with 256-bit SSL encryption. No outside party can read your information.

Secure Database

All your personal data is stored in encrypted databases. Only authorized personnel can access specific information.

KYC Verification

The identity verification process keeps your account secure and prevents others from opening an account in your name.

Regular Security Audits

Bit Jelly's security systems are regularly audited by independent third-party experts, and any vulnerabilities found are addressed immediately.

No Sale of Data

Your data is never sold to advertising companies or any third party. This is a core principle we stand by.

Instant Alerts

If any suspicious activity is detected on your account, you will be notified immediately by email or push notification.

Your data is secure — play with confidence

Your privacy is fully protected at Bit Jelly. Join today and enjoy gaming with complete peace of mind.

বাংলা