Bit Jelly's Terms and Conditions

1 Introduction & Agreement

Bit Jelly (https://bitjelly.pro) is an online gaming platform serving players in Bangladesh and internationally. The Terms and Conditions ("Terms and Conditions") shall constitute a legally binding agreement between Bit Jelly and its users.

By registering on Bit Jelly or using any of its services, you automatically agree to these Terms and Conditions will be considered as acceptance. If you disagree with any part of these terms, please refrain from using Bit Jelly's services.

2 Account Register

An active account is required to use Bit Jelly's services. You must provide accurate and truthful information when registering. Bit Jelly reserves the right to close any account created with false information.

• Each individual is only One Account per person. Opening multiple accounts is strictly prohibited.
• You are solely responsible for keeping your login credentials (username and password) confidential.
• Accounts may not be transferred or sold to another person.
• Any suspicious activity on your account must be reported to Bit Jelly support immediately.
• Verification of the email address and phone number provided at registration is mandatory.

As part of KYC (Know Your Customer) verification, Bit Jelly may request a copy of your national ID or passport. This information is used solely to confirm your identity and is stored securely.

3 Age Eligibility

Bit Jelly strictly Users under the age of 18 for use. You must be at least 18 years old to use our platform.

Bit Jelly may request a valid ID at any time for age verification purposes. Providing false information about your age may be considered a legal offence.

4 Deposits & Withdrawals

Bit Jelly supports popular payment methods in Bangladesh, including bKash, Nagad, Rocket, and USDT.

• Minimum deposit amounts may vary depending on the payment method.
• Your account must be fully verified before you can make a withdrawal.
• Withdrawals are typically processed within 1–24 hours, though this may vary depending on circumstances.
• Bit Jelly reserves the right to suspend withdrawals and conduct verification for any suspicious transactions.
• For currency conversion, Bit Jelly may apply its own prevailing exchange rates.
• Financial institution fees may apply to any transaction.

Bit Jelly follows international standards for anti-money laundering. Bit Jelly reserves the right to report any unusual or suspicious transactions to the relevant authorities.

5 Bonus Terms

Bit Jelly regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. These Bonus Rules & Terms May vary for each offer.

• A set wagering requirement after receiving a bonus Wagering Requirement Cannot be withdrawn until the requirements are met.
• Multiple bonuses may not be applicable at the same time.
• Bonuses have a set expiry date — once expired, they will be automatically forfeited.
• Attempting to abuse or manipulate bonuses may result in account termination.
• Bit Jelly reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

All games on Bit Jelly operate through a certified, verifiable Random Number Generator (RNG). Every game outcome is entirely random and not predetermined.

• If a technical issue occurs during gameplay, Bit Jelly may decide to cancel or restart the game.
• Bit Jelly reserves the right to void any winnings or payouts incorrectly displayed due to a software error.
• Violating game rules or attempting to cheat may result in account suspension or termination.
• In live games, the dealer's decision is considered final.
• If you are disconnected from a game, it will be completed automatically according to the applicable rules.

7 Prohibited Activities

The following activities are strictly prohibited on Bit Jelly and may result in account termination as well as legal action:

• Multiple Accounts open or operate.
• Using the bonus system for manipulation ("bonus abuse").
• Conducting transactions using another person's identity or bank account.
• Attempting to misappropriate funds through chargebacks or payment disputes.
• Exploiting software or technical vulnerabilities to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Harassing or disrespecting other players.

8 Account Closure & Suspension

Bit Jelly reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• This Terms and Conditions In case of a violation.
• Use of a false identity or fraudulent documents.
• Involvement in fraudulent activity.
• Accounts that have been inactive for an extended period.
• Upon submitting a self-exclusion request.

You may also close your account at any time by contacting our support team. Any valid balance will be available for withdrawal before the account is closed.

9 Privacy & Data Protection

Bit Jelly takes the protection of your personal data seriously. For full details on how we collect, store, and use your information, please refer to our Privacy Policy Available on this page.

• Your personal information is never sold to third parties.
• Information is used solely for service delivery, identity verification, and fulfilling legal obligations.
• All data is secured through SSL encryption.

10 Limitation of Liability

Bit Jelly accepts no liability for the following:

• Game interruptions caused by loss of internet connection or technical issues.
• Errors or delays caused by third-party payment providers.
• Account loss due to the user's own negligence.
• Financial losses resulting from gaming — all gaming is undertaken at your own risk.

11 Terms Change Policy

Bit Jelly reserves the right to update these Terms and Conditions reserves the right to update. Users will be notified of significant changes via email or an on-platform notice.

Continuing to use the platform after any changes are made means you have accepted the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact & Support

This Terms and Conditions If you have any questions or concerns about this, our support team is always ready to help.

• Get instant support via live chat.
• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week.

For more detailed answers, visit our FAQ page here.